The Connection Between Strategy and Story
For some time now I’ve been trying to understand how strategy and story intersect most effectively. There are some situations in which business strategy and
For some time now I’ve been trying to understand how strategy and story intersect most effectively. There are some situations in which business strategy and
There was an interesting article in Ad Age entitled “What I Learned From Working at P&G,” in which a number of highly placed alums reflect
By now you may already have seen this evocative video of the Google self-driving car in action. If you haven’t, I won’t give it away,
There’s been a lot of buzz about the Facebook IPO and its underwhelming reception. While there are certainly financial and possibly even legal issues at
Just kidding. The whole Facebook/Amway thing is just a metaphor. Years ago, I was at a large family gathering, and my second cousin George was
A couple of weeks ago I sent out an essay on the magic of retail, based on Michael Francis’s insight that retail, at its best,
Sometime back, when we were working on the story framework for Target, then CMO Michael Francis explained the magic of retail to me: At its
I read the Ad Age interview with Bob McDonald, Procter & Gamble’s new CEO, with great interest. Two things jumped out at me–in fact, they
When we began this practice, almost a decade ago, I was quite impatient with what I saw as the “pretence of science” that seemed to
“Character gets to the heart of what good storytelling is all about. They’ve helped Wendy’s focus on what makes us unique, different and special and that’s helped us to get people’s attention, keep their interest and keep the business growing. We compete with much larger brands, but by being overt about how we want to attack those differences, we’ve been able to have a lot of tension and conflict in the story that we are telling. That allows us to keep the story fresh and to fuel it. The more we do that the more positive attention we get as a brand and the more the brand continues to grow, which, in turn, builds our confidence in our storytelling and keeps the courage level high.”
—Kurt Kane, President U.S. & Chief Commercial Officer, Wendy’s Corporation
“I’ve been through Character’s story framework process four times in my career, and it has always added extraordinary value. It was a central piece of Walmart’s rebranding effort in 2006, as we sought a new articulation of our brand narrative and our purpose. It’s an equally powerful tool for us now, as Walmart defines its place in a rapidly transforming retail environment. And we are currently using it to do the same for Sam’s Club.”
—Tony Rogers, Chief Marketing Officer, Walmart
“Character’s approach to brand building is unlike any other in the business. Jim and his team use the timeless truths of human storytelling to unlock story potential and connect deeply with brand audiences. I’ve worked with Character throughout my career, and my experience with Tabasco was as fascinating, inspiring, and productive as ever.
Character worked with our team not only to help us re-examine and re-articulate the elemental truths of our iconic global brand but also to develop and apply practical tools that make the brand story framework user-friendly for our entire organization.
I whole-heartedly recommend Character to any brand marketer who is looking to make intuitive and durable connections with their consumer.”
Lee Susen, Chief Sales & Marketing Officer, Tabasco / McIlhenny Company