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The Ultimate Reboot

I just got back from the TED Conference and I heard a lot of optimistic notes amid the chaos and gloom of the current financial meltdown. One talk that I particularly thought you might enjoy was delivered by Juan Enriquez, the founding director of the Harvard Business School Life Sciences Project. I’ve heard him speak before and I always find his perspective fascinating, enlightening and entertaining. He is an omnivore of ideas who studies the intersection of science, business and society.

This talk begins with the idea that the proper way to manage in a crisis is to keep your eye on the long term even while you are dancing in the flames. Professor Enriquez does a wonderful job of describing the flames without sinking into despair, and then looks beyond the immediate crisis to three trends in science and technology that, between them, offer the promise of rebooting human capability in a way that offers great hope for the future.

Here’s the link to his talk:  Juan Enriquez: Beyond the crisis, mindboggling science and the arrival of Homo evolutis

All the TED Talks are 20 minutes or less, and they are all available for free at www.ted.com. If you haven’t already gotten in the habit of downloading some of these talks to listen to on long flights, I highly recommend it. And if you do take the time to listen to Juan Enriquez, please let me know what you think.

“For B2B businesses, Character is a powerful tool. I have used Character three times in my leader marketing roles, 2x were in B2B businesses. The Character work was the foundation of a transformation in product innovation/commercialization, rebranding, M&A, sales growth, and employee engagement. Character’s work helped us take dead brands and make them relevant again and helped us establish lesser-known brands with high share in a B2B market. What’s so unique is that you don’t create something that the ‘marketing talking heads’ think the company needs, you use the history, culture and DNA that is already part of the company to bring out the true story that is unique to only your brand. The Character team is so special, genuine, and has the perfect mix of creative and business knowledge to lead cross-functional executives through this process. ”
—Melissa Minihan, Head of Digital Commerce & Marketing, Veritiv Corporation

“Character gets to the heart of what good storytelling is all about. They’ve helped Wendy’s focus on what makes us unique, different and special and that’s helped us to get people’s attention, keep their interest and keep the business growing. We compete with much larger brands, but by being overt about how we want to attack those differences, we’ve been able to have a lot of tension and conflict in the story that we are telling. That allows us to keep the story fresh and to fuel it. The more we do that the more positive attention we get as a brand and the more the brand continues to grow, which, in turn, builds our confidence in our storytelling and keeps the courage level high.”

—Kurt  Kane, President U.S. & Chief Commercial Officer, Wendy’s Corporation

“I’ve been through Character’s story framework process four times in my career, and it has always added extraordinary value. It was a central piece of Walmart’s rebranding effort in 2006, as we sought a new articulation of our brand narrative and our purpose. It’s an equally powerful tool for us now, as Walmart defines its place in a rapidly transforming retail environment. And we are currently using it to do the same for Sam’s Club.”

—Tony Rogers, Chief Marketing Officer, Walmart

“Character’s approach to brand building is unlike any other in the business. Jim and his team use the timeless truths of human storytelling to unlock story potential and connect deeply with brand audiences. I’ve worked with Character throughout my career, and my experience with Tabasco was as fascinating, inspiring, and productive as ever. 

Character worked with our team not only to help us re-examine and re-articulate the elemental truths of our iconic global brand but also to develop and apply practical tools that make the brand story framework user-friendly for our entire organization. 

I whole-heartedly recommend Character to any brand marketer who is looking to make intuitive and durable connections with their consumer.”

Lee Susen, Chief Sales & Marketing Officer, Tabasco / McIlhenny Company